Based on public reviews and response behavior.
Among fully-analyzed Construction & Industrial companies
8% of reviews positive, 92% negative
Covering July 2021 — 596 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 8% of reviews in this period, with 92% negative and 1% neutral.
Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2021.
Sentiment has been holding steady over the period shown.
Share of theme mentions
Most feedback concerns Pricing.
The most common complaint theme is Pricing, making up 23.3% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 2.3% in the three months before that.
