Based on public reviews and response behavior.
Among fully-analyzed Gambling & Betting companies
86% of reviews positive, 13% negative
Covering September 2024 — 19 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 5% negative and 0% neutral.
Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.
Sentiment has been declining over the period shown.
Share of theme mentions
Most feedback concerns Response Speed.
The most common complaint theme is Value For Money, making up 0.4% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 600 analyzed reviews. Sentiment is improving: 58.6% of reviews in the last three months were positive, compared with 38.5% in the three months before that.