Basket Store

Automotive & Mobility • United Statesbasketstore.fr

Review data last updated August 14, 2026.

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Based on public reviews and response behavior.

Overall Score

30/100

−16.7 vs. last month4.62 ★ average rating · 60 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#249of 265

Top 94% · Bottom Tier

#1 (best)#265 (worst)

#247Peer

#248Peer

#249This company

#250Peer

#251Peer

Overall Customer Sentiment

Below Average

30% of reviews positive, 70% negative

30%

positive

Positive30%
Neutral0%
Negative70%

Sentiment Balance

Covering November 2019 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 47 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2019.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

46.4%

Product Quality

32.1%

Communication

21.4%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 46.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH60/100

60/100

signal score

•Built from a negative-review share of 70.0% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

76.7%

4★

16.7%

3★

1.7%

2★

1.7%

1★

3.3%

Based on 60 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 90.0% in the three months before that.

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