Balance of Nature

Food & Beverage • USbalanceofnature.com

Review data last updated July 3, 2026.

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Based on public reviews and response behavior.

Overall Score

33/100

+12.5 vs. last month2.89 ★ average rating · 603 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#539of 551

Top 98% · Bottom Tier

#1 (best)#551 (worst)

#537Peer

#538Peer

#539This company

#540Peer

#541Peer

Overall Customer Sentiment

Below Average

40% of reviews positive, 57% negative

40%

positive

Positive40%
Neutral3%
Negative57%

Sentiment Balance

Covering September 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 50% negative and 25% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 586 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.3%

Pricing

18.5%

Loyalty

15.2%

Customer Support

11.7%

Product Quality

9.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 20.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH67/100

67/100

signal score

•Built from a negative-review share of 56.9% across this company's analyzed reviews.
•16 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.9avg rating

5★

33.8%

4★

8.0%

3★

11.1%

2★

7.3%

1★

39.8%

Based on 603 analyzed reviews. Sentiment is improving: 50.0% of reviews in the last three months were positive, compared with 38.5% in the three months before that.

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