apotal.de -Ihre Versandapotheke-

Pharmacy & Online Medicine • United Statesapotal.de

Review data last updated August 12, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

25/100

2.58 ★ average rating · 12 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#188of 189

Top 99% · Bottom Tier

#1 (best)#189 (worst)

#185Peer

#186Peer

#187Peer

#188This company

#189Peer

Overall Customer Sentiment

Below Average

33% of reviews positive, 67% negative

33%

positive

Positive33%
Neutral0%
Negative67%

Sentiment Trend Over Time

Reviews (Count)

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

44.4%

Customer Support

27.8%

Pricing

27.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 44.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH69/100

69/100

signal score

•Built from a negative-review share of 66.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.6avg rating

5★

25.0%

4★

16.7%

3★

0.0%

2★

8.3%

1★

50.0%

Based on 12 analyzed reviews. Sentiment is holding steady: 33.3% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

Unlock full insights