Anadolujet

Airlines & Aviationanadolujet.skytrax-import

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

21/100

1.93 ★ average rating · 41 reviews

Competitive Performance Rank

Among fully-analyzed Airlines & Aviation companies

#33of 41

Top 80% · Bottom Tier

#1 (best)#41 (worst)

#31Peer

#32Peer

#33This company

#34Peer

#35Peer

Overall Customer Sentiment

Below Average

27% of reviews positive, 73% negative

27%

positive

Positive27%
Neutral0%
Negative73%

Sentiment Balance

Covering August 2023 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 4 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2023.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.4%

Response Speed

18.2%

Loyalty

16.1%

Pricing

16.1%

Delivery Shipping

10.9%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 20.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH81/100

81/100

signal score

•Built from a negative-review share of 73.2% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.9avg rating

5★

9.8%

4★

14.6%

3★

0.0%

2★

7.3%

1★

68.3%

Based on 41 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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