Customereye

AliDropship

Appliances & Home Electronics • United Statesalidropship.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
−22.8 vs. last month4.74 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#53of 189
Top 28% · Upper Half
#1 (best)#189 (worst)
#51Peer
#52Peer
#53This company
#54Peer
#55Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 10% negative

89%
positive
  • Positive89%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
25.6%
Product Quality
14.1%
Loyalty
12.8%
Problem Resolution
11.2%
Response Speed
9.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW8/100
8/100
signal score
  • Built from a negative-review share of 11.7% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
90.3%
4
2.7%
3
2.2%
2
0.2%
1
4.7%

Based on 600 analyzed reviews. Sentiment is improving: 94.3% of reviews in the last three months were positive, compared with 87.5% in the three months before that.

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