Based on public reviews and response behavior.
Among fully-analyzed Printing & Signage companies
46% of reviews positive, 54% negative
Sentiment has been holding steady over the period shown.
Share of theme mentions
Most feedback concerns Pricing.
The most common complaint theme is Pricing, making up 33.3% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 13 analyzed reviews. Sentiment is improving: 66.7% of reviews in the last three months were positive, compared with 50.0% in the three months before that.